Client: Any professional or physical entity, or corporate entity, who visits the Site as defined by the following general conditions.
Service provision: is the site offering services to Clients.
Contents: The entirety of the elements containing information presented on the Site, namely text, images and videos.
Client information: Hereafter referred to as “Information” which corresponds to all personal data which may be held by in managing your account, client relations and statistical analysis.
User: Internet user connected to the aforementioned site.
Personal information: Information which, in whatever format, directly or indirectly, allows a user to be identified through the data provided.

The terms “personally identifiable information”, “relevant party”, “subcontractor” and “sensitive data” are defined by the General Data Protection Regulation (GDPR: no. 2016-679).


1. Website presentation

It is made clear to users of the site the identities of different participants and their role in managing their data.

Site owner: Etix Eveywhere SA – 2 rue Peternelchen L-2370 Howald, Luxembourg
R.C.S (Company Registration Number): B172103 RCS Luxembourg
Intra-EU VAT number: LU25755174

Publication manager: Antoine Boniface – [email protected]
The publication manager is a physical or corporate entity.

Webmaster: Marion Chevillotte – [email protected]

Web host: Etix Everywhere – 2 rue Peternelchen L-2370 Howald, Luxembourg


2. General conditions of the site and services offered

The Site constitutes an intellectual work protected by the regulations set out by the International Intellectual Property Laws and relevant international applications of the law. The Client cannot in any way reuse, pass on or exploit for personal gain their own account or all or part of the elements of the Site.

By using, the user fully accepts the general conditions of use in their entirety as hereafter described. These conditions of use may be modified or expanded upon at any moment, and so users of are encouraged to check the terms regularly.

This website is intended to be available to users at all times. Service interruptions to carry out maintenance work may be carried out at any time by, who will communicate dates and times of the outage in advance with users. The site is updated regularly by the site manager of In the same way, the legal notices may be modified at any time: it is, however, incumbent on the user to regularly familiarise themselves with the conditions, should they be updated.


3. Description of the services offered

The website aims to supply information on all of the company’s activities. Etix Everywhere SA aims to provide with information which is as accurate as possible. Nevertheless, it cannot be held responsible in case of omissions, inaccuracies and lapses in updates, whether they are carried out by them personally or by third parties which provide such information.

All information on the site is given as an indicative guide, and is liable to change. Additionally, the details appearing on the site are not exhaustive. They are supplied subject to change since being published online.


4. Contractual limitations on technical data

The site uses JavaScript technology. The website cannot be held responsible for material damage linked to the use of the site. In addition, the Site user agrees to access the Site using up-do-date technology, free from viruses and using an updated internet browser. The site is hosted by a service provider based in the European Union in accordance with the conditions set out by the General Data Protection Regulation (GDPR no. 2016-679).

The objective is to deliver a service which is as accessible as possible. The web host assures the continuity of its service 24 hours a day, 365 days a year. However, it reserves the right to interrupt its service provision for short periods for maintenance purposes, infrastructure updates, fixing patches in its infrastructure, or if the Services on offer register abnormal levels of traffic. and the web host cannot be held responsible in cases of malfunction resulting from faults in internet connection, telephone lines or IT and telecoms equipment which impedes the network’s access to the server.


5. Intellectual property is the owner of the Site’s intellectual property and possesses the usage rights on all elements accessible on the website, notably text, images, graphics, logos, videos, icons and sounds. All unauthorised reproduction, representation, modification, publication, adaptation, in any shape or form, is prohibited, unless written authorisation is sought in advance from

Any unauthorised use of the site, or of any of its constituent parts, will be considered as a breach of intellectual property law and the perpetrator will be liable to proceedings in accordance with the regulations set out in articles L.335-2, among others, under Intellectual Property Law.


6. Limitations of responsibility  acts as the site editor.  is responsible for the quality and truthfulness of the Content it publishes.  cannot be held responsible for any direct and indirect damages caused to the User’s device when connected to the  site, nor when using equipment which does not conform to the provisions laid out in point 4, be it as a result of a bug or incompatibility error arising.  equally cannot be held responsible for indirect damages (such as the loss of business or sales opportunity) resulting from the use of the  site. Interactive forums (wherein users can ask questions using the contact functionalities) are available to users. the right to delete – without explanation – any content posted to this space which contravenes legislation in force in France, particularly in relation to data protection. Where necessary,  also reserves the right to pursue civil and/or criminal proceedings against the user, notably in cases of messages transmitted deemed to be racist, abusive, defamatory or pornographic, regardless of the medium of the message (text, photography…).


7. Management of personal data

The Client is reminded of the regulations concerning the General Data Protection Regulation (GDPR no. 2016-679).


  • Responsible parties in the collection of data

For the Personal Data collected during the creation of a personal User account and via the navigation of the Site, the responsible party for managing this Personal Data is: Etix Everywhere.  is represented by Antoine Boniface, its legal representative.

In its function as responsible party for the data it collects, commits to respecting the legal frameworks in force. It is their responsibility to ensure that Client data is handled correctly and to ensure that users and Clients are fully consenting and informed as to how their personal data is handled, and must equally maintain an updated register of the data collected. Each time that handles Personal Information, will take all reasonable measures to ensure the accuracy and applicability of Personal Information with regard to the purposes for which handles said data.


  • Purposes of data collected will handle all or part of the data submitted in order to:

  • facilitate Site navigation and the management and monitoring of services offered to the user, including connection data, Site use data, billing, order history, etc;
  • prevent and combat online fraud (spamming, hacking…); technical equipment used to monitor site use and IP addresses used;
  • improve Site navigation using connection and usage data;
  • carry out optional customer satisfaction surveys on using email addresses;
  • deliver communication and marketing campaigns (SMS, email) using telephone numbers and email addresses. will not sell your personal information, which will be used solely to facilitate the functioning of the site and for statistical/analytical purposes.


  • Right to access, amend and opt-out

In accordance with current European legislation, Users of  have the following rights:

  • the right to access (article 15 of GDPR), amend (article 16 of GDPR) and update all of the User information stored, as well as the right to block access to or delete personal User information (article 17 of GDPR), should they be inaccurate, incomplete, incorrect, expired, or if the collection, use, communication or storage of said data is prohibited;
  • the right to withdraw consent at any moment (article 12-2C of GDPR);
  • the right to restrict how User information is handled (article 18 of GDPR);
  • the right to object to the handling of User information (article 21 of GDPR);
  • the right to edit data which Users have supplied when this data is subject to automated handling which the User has consented to or contracted (article 20 of GDPR);
  • the right to request the removal of data stored on Users after their death, and to choose the third parties with whom may (or may not) communicate said data as agreed in advance.

As soon as is made aware of the death of a User and has been instructed on their behalf, agrees to destroy data held on the deceased, unless their data needs to be conserved as part of an ongoing investigation or to assist with any legal obligations.

If the User wishes to know how uses their Personal Information, wishes to rectify any data or object to the handling of said data, the User can contact in writing at the following address:

Etix Everywhere – To the attention of the DPO
2 rue Peternelchen
L-2370 Howald

[email protected]

In such cases, the User must indicate which Personal Information which they want to correct, update, or delete, by identifying themselves with a copy of their identity document (identity card or passport).

Requests to delete Personal Information will be handled in accordance with the legal obligations to which is bound by law, namely regarding the conservation or archiving of documents. Once complete, Users of can request confirmation of their request being successful from the relevant supervisory authorities.


  • Non-communication of personal data

It is prohibited for to transfer the handling, storage or management of information collected on its Clients to a country situated outside of the European Union, or one recognised as “inadequate” by the European Commission unless the client is informed of such action beforehand. Furthermore, is free to choose its technical and commercial subcontractors as it deems appropriate, as long as they can supply the satisfactory guarantees in regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679). agrees to take all necessary precautions needed in order to protect the security of information it stores, namely in that data is not communicated to unauthorised persons. However, if an incident which jeopardises the integrity or confidentiality of User Information is brought to the attention of, they must inform the Clients of this breach as soon as possible and inform them of any measures to rectify the incident that have been taken. Moreover, does not collect any “sensitive data”.

Personally Identifiable Information can be handled by‘s affiliates and subcontractors (service providers), with the sole purpose of facilitating the end-goal of the site’s operations.

Within the limits of their respective duties and the aforementioned service objectives, the main people who will have access to User information provided to will be our customer service agents.

8. Incident notification

Despite all efforts taken, no method of online data transmission or electronic storage system is completely secure. Consequently, we cannot guarantee the absolute security of any data transmitted to us. If we become aware of any data breach, we will inform the affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, both on a national and European level. We commit to making our clients fully aware of any necessary safety procedures linked to their account and supplying them with the information necessary to help them respect their own regulatory obligations when reporting any incidents.

No personal user information stored on will be published, exchanged, transferred, passed-on or sold against the User’s will via any third party means. Only in the eventuality of being purchased and associated rights being transferred would data be transferred as part of the acquisition, in which case the new site operator would be under the same obligation to store and modify User data on the site as appropriate.

9. Security

To ensure the security and confidentiality of Personal Information and Personal Health Information, uses networks protected by standard security mechanisms including firewalls, anonymity protocols, encryption and passwords.

When treating Personal Information, will take all reasonable measures aiming to protect against any loss, malicious use, non-authorised access, sharing, alteration and destruction of any data transmitted.


  • Hyperlinks, “cookies” and web beacons (internet “tags”) contains a certain number of hyperlinks to other sites, put in place with the prior authorisation of However, is not responsible for verifying the contents of third-party sites visited and will assume no responsibility for consequences of such links being followed.


  • Cookies has a cookies policy, which is available here:


9.2 Web beacons (internet “tags”) may occasionally use internet beacons (also known as “tags”, action beacons, pixel GIFs, transparent GIFs, invisible GIFs and side by side GIFs) and use them via an intermediate or specialist partner in web analysis which may be found (and so, data stored, including User IP address) in a foreign country.

These beacons are placed both in online adverts which allow users to access the site and also on the pages contained within these links.

This technology allows to evaluate the responses of Site visitors and the efficacy of its service (for example, the number of times a page is visited and the information consulted), as well as Site usage information corresponding to the User.

The service provider will be able to collect information on the Site visitors, as well as that of other sites visited, using these beacons, as well as create reports on Site activity for, and supply other services relative to the Site and the internet as a whole.


10. Applicable law and attribution of jurisdiction

Any litigation relative to the use of is subject to Luxembourgish law. In cases where such legislation does not apply, any disputes are to be settled under the exclusive jurisdiction of Luxembourgish courts.