Maintenance Everywhere.
Certified teams available 24/7
To ensure uninterrupted availability of your IT infrastructure, Etix Everywhere combines advanced technical solutions with certified teams skilled in data center management. Our robust technology and expert personnel work in tandem to maintain consistent operations and mitigate risks effectively.
READY TO MAINTAIN YOUR DATA INFRASTRUCTURE
Every data center within the Etix Everywhere network holds ISO 27001 certification, adhering to standardized operating procedures and team training protocols.
24/7
Monitoring and operation on site
Smart Hands
Services available
ISO 27001
Certification in all our sites
50 partners
MSP and telcos available
Our Maintenance's highlights
Maintenance services ensure the peak performance of the infrastructure and streamline customer access to the data center.
- 24/7 on-site monitoring and operation via a decentralized NOC and on-site teams
- Smart Hands services available 24/7
- All operational teams are ISO 27001 certified
- With the Etix marketplace access 50+ MSP and Telco partners
- DCIM and BMS available for better performance monitoring
- Access our technical premises and our offices for your operations
- Photovoltaic power plant
Preventive and Corrective Maintenance
All scheduled preventive maintenance tasks are meticulously planned with a detailed Maintenance Operation Protocol (MOP). These tasks are executed following the MOP, and a contingency plan is in place. A comprehensive maintenance report is then generated within a maximum of two weeks after operations are reinstated.
Whenever possible, preventive maintenance operations are carried out during daylight hours, and critical tasks are prioritized for the initial three days of the week.
Prior to any maintenance activity, the availability of spare parts, tools, and engineers is thoroughly verified and confirmed to prevent any operational disruptions.
Etix Everywhere has consistently embraced water-efficient technologies, resulting in the market’s lowest Water Usage Effectiveness (WUE) ratio.
OUR SUSTAINABLE INITIATIVES
As a member of the Climate Neutral Data Center Pact, Etix Everywhere is committed to reduce its carbon footprint
- On-site waste recycling
- Monitoring and optimization of cooling systems
- Refurbishment of computer equipment
- Strict selection of subcontractors
POPULAR QUESTIONS ABOUT MAINTENANCE
We combined every popular questions about our Data center maintenance
The operation of a data center consist of a preventive and corrective maintenance. As part of preventive maintenance, it is planned in advance, prepared, detailed and documented in order to analyze its progress. Corrective maintenance, on the other hand, must respond to an incident as quickly as possible and in a perfectly secure manner.
An operations team is in charge of the 24/7 management of the data center. This team can vary from 5 to 20 people depending on the size of the site and is led by a Site Manager. Each Site Manager is under the direction of a Head of Operation for the zone who is himself directed by the CTO of the group.
At Etix Everywhere, each data center is committed to the highest level of SLA on the market: TIer IV, guaranteeing 99.995% availability. In fact, our data centers have had 100% availability since the creation of Etix Everywhere in 2012.
The operation of a data center consist of a preventive and corrective maintenance. As part of preventive maintenance, it is planned in advance, prepared, detailed and documented in order to analyze its progress. Corrective maintenance, on the other hand, must respond to an incident as quickly as possible and in a perfectly secure manner.
If you can’t find the answer to your question here, or you would simply like to find out more about ETIX Data Center, please don’t hesitate to contact us.
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